| Q. |
What is the system requirements to run the
Workflow Module? |
| A. |
Server Requirements
The Workflow Module has been developed to
run exclusively on web sites hosted on Windows
Servers with Internet Information Server 5.0 or
higher and ASP 3.0 Installed. No other Platforms
are supported.
Database Requirements
The Workflow Module supports Microsoft
Access database. You don't need to own a license
of MS Access in order to use the access database.
Also, we provide the SQL Server database
generation script for SQL Server 2000\2005 along
with instructions to connect to it. If you don't
have SQL Server 2000, you can use MSDE 2000 which
is a scaled down version of SQL Server 2000 or SQL
Server Express 2005 both free from Microsoft's web
site.
Components
This application supports a 3rd party component to
send auto emails : CDONTS, ASPMail, ASPEmail.
Internet Explorer 5.5 or higher on a windows based
PC is required to use full features and system
administration.
|
| Q. |
Is the source code of the
Workflow module provided, or its a hosted application? |
| A. |
Absolutely, The Workflow Module comes complete with the source code and it
runs under your own domain and site. You don't
have to pay any recurring fees or rely on a 3rd
party company to maintain your Workflow on
your site. No additional software, or monthly
payments is required and it comes packed with
everything you need to provide a fully accessible
and easy to use Workflow system on your web site.
|
| Q. |
When I order, do I get access to the FULL
package online? |
| A. |
You bet! You will immediately
receive a password to log in and download the
code, watch the videos, listen to the audios and
print out the PDF documents. Instant access, 24/7.
|
| Q. |
Why you choose ASP 3.0
as a development language over other languages for
the Workflow Module? |
| A. |
Currently, there are many
development languages with nice features, for
instance PHP, CFM, JSP, and .NET are all powerful
development languages, as good as ASP 3. Hardware
is getting cheaper too, having a 4 CPU server is
now more affordable than ever. There are allot of
debates going on wither to upgrade ASP based
applications to .NET but for us, we honestly see
no great advantage in doing so. As you can see for
yourself that many sites are still not making the
shift to .NET (domain registrar godaddy.com, is
still running on ASP, even Microsoft's official
website has many sections still written in ASP).
We tend to focus more on the flexibility and the
reliability of the application, rather than on
what platform it's running on. Many ASP based
sites reportedly handles huge amounts of traffic
and data exchanges just fine (over three thousand
unique visitors per day is the norm). However, if
a customer requires us to develop a .NET version
of the suite, we are more than happy to help, as a
separate contract.
|
| Q. |
I really want to get your
Workflow Module, but I'm not having allot of users
looking for a digital request approval yet, should I wait? |
| A. |
You certainly could, but it
would be smarter to be prepared when your business
grows and users' requests increase. It's best to begin getting familiar
with the software as well as for them and then you can
have a standard to implement the
"digital request approval process" for either high
or low volume requests.
|
| Q. |
How long has Ready Web Projects been available and how many people are using it? |
| A. |
The Ready Web Projects suite
of software has been available for over three
years and is now being used by thousands of people
worldwide.
|
| Q. |
How is The Workflow Module different from
the helpdesk module? |
| A. |
It's completely different
because it routes the request directly to the
manager. the Helpdesk module is great at managing
issues, but with the Workflow module, you have
more room to work as you can print\fax\email a
certificate from within the system to external
parties as a seal of completion. Apart from powerful features
and bug free code. It gives you a new approach
backed by work books and case studies that lets you apply our software for your
gain and get you results.
|
| Q. |
Is there is a limit on the number
of requests and categories? |
| A. |
No, you can create as many as
you want, as for the categories, you can create
whatever number, Leave Requests, Training
Requests, Vacation Requests, Timesheet, Recruiting
Requests, Appraisals and whatever your business is
having where information goes from one department
to another for approval, its usually 10-15
processes, but you may need more.
|
| Q. |
Information Routing and
Paper-based Process assignment has been around for years, what
makes your Workflow Module any different? |
| A. |
Yes, the concept of
Information Routing and Process systemizing and
standardizing is an old tried and very useful
concept, probably its there since the beginning of
time. However, in the computer age, its not yet
well implemented because most people are not
having a full understanding of process analyzing
and the knowledge\experiences to materialize this
in a web - based software tool. we have
accomplished that in the workflow module. Granted,
there are a few software vendors that are aware of
that and has built dedicated software for each
process (Recruiting, Travel, Vacation Management,
Payroll, Timesheet Management) and others. The
cost of such applications is simply not affordable
by many people. Our approach is to enable you to
use one application for all (regardless of the
process) the actual delay happens from the time it
takes a paper-based request move between one
department to another and from sorting\forwarding
to the right person, and not on other things. This
system allows a department's key person to take
action, once they receive an alert e-mail that
some request needs their attention. We believe
that if our system can save just one person 10-15
minutes per day from using the Workflow module, is
a justified claim to pay for the software cost in
3 months period worth of usage.
|
| Q. |
How soon can I expect to see results? |
| A. |
Many clients report that they
start begin to see a much faster routing of their requests, as early as a day or two after they go
live on their website with the workflow Module. Once they
start handling all the requests in one system, they begin to
focus on their unique ability in order to make
their business more successful and not waste allot
of time waiting for their requests to get routed
to the right person\department.
|
| Q. |
How easy is it to install? |
| A. |
The installation process is
very easy and is explained in full detail in the
user manual. Basically all you need to do is to
unzip and upload some files to the web server (BY
FTP) and update the database connection string by
modifying a single line of code in a text file.
|
| Q. |
My Web Host is Linux and I have a MySQL database, will that work? |
| A. |
Unfortunately no. This
application has been developed to run exclusively
on a Windows Based Server using MS-Access or SQL
Server as the database. No other platforms are
supported.
|
| Q. |
I have a question not answered here. |
| A. |
No Problem, Just use our
technical support form and send your question to
us. We will get back to you as soon as possible.
|
| Q. |
What is your upgrade policy? |
| A. |
We provide minor upgrades in
our Members-Only section, you will be eligible to
receive an upgrade in your first free 3 months
period. In addition to the upgrades, you will find
some useful codes uploaded by other clients who
bought our products.
|
